Shipping Policy

Shipping Policy

Last updated: November 2025

Welcome to Collectict.com — your trusted destination for quality toys and collectibles. This Shipping Policy outlines how we process, handle, and deliver your orders across India. By placing an order with us, you agree to the terms below.

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1. Shipping Coverage

We currently ship all orders within India. Deliveries are available to most major cities and towns through our reliable courier partners. At this time, we do not offer international shipping.

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2. Order Processing Time

All confirmed orders are processed and dispatched within 1–3 business days (excluding Sundays and public holidays). You will receive an email or SMS notification with your order tracking details once your package has been shipped.

During festive seasons or special promotions, order processing may take slightly longer due to high demand.

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3. Delivery Time

Estimated delivery time after dispatch:

• Metro cities: 2–5 business days

• Other locations: 4–8 business days

Delivery times may vary based on your location, courier service availability, and local conditions.

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4. Shipping Charges

• Free Shipping: On orders above ₹999 (may vary during promotions)

• Standard Shipping Fee: ₹50–₹100 for orders below ₹999, depending on the delivery location

All applicable shipping fees will be shown at checkout before you confirm your order.

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5. Order Tracking

Once your order has been shipped, you will receive a tracking number and courier details via email or SMS. You can use this number to track your shipment on the courier’s website.

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6. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept delivery, we will contact you to arrange re-shipment. Additional shipping charges may apply for re-delivery.

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7. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact our support team at support@collectict.com within 48 hours of delivery. Kindly include your order number and photos of the packaging or damaged items. We will review and assist promptly.

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8. Delays and External Factors

Collectict.com is not liable for shipping delays caused by factors beyond our control — including courier delays, weather conditions, strikes, or natural calamities.

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9. Contact Us

For any shipping-related queries or support, please reach out to:
📧 Email: support@collectict.com
🌐 Website: www.collectict.com

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Thank you for shopping with Collectict.com — we’re committed to delivering joy and excitement right to your doorstep!